7个必须具备SaaS社交媒体营销技巧

社交媒体只用于与朋友和家人韦德游戏平台的日子已经一去不复返了. The popularity of social platforms has increasingly influenced consumer behavior.

现在, 人们通过他们的社交平台发现和研究购买——包括实体产品和数字解决方案. 这意味着不仅B2C企业,SaaS企业等B2B企业也可以通过社会化媒体营销来达到目标受众, 提高品牌知名度, 增加忠诚, 和增加销售.

This list breaks down seven major reasons to consider SaaS social media marketing.

为什么你应该考虑SaaS社交媒体营销

There are three main reasons for SaaS businesses to consider social media marketing:

  • B2B买家是活跃的社交媒体用户: B2B buyers are everyday people who actively use social media platforms. 事实上, 92%的B2B买家 利用社交媒体与利基行业的领导者接触, as it’s comfortable for them to receive information on the platforms they often use.
  • People discover and buy products/services on social media:3.80亿人 在社交媒体平台上很活跃, and almost half of them discover new products and services in-app.
  • 社交媒体的存在支持了漫长的买家之旅: Modern consumers spend a considerable amount of time on social media. 拥有强大的社交媒体帮助建立品牌意识,从而支持B2B购买决策中涉及的漫长的买家旅程.

简而言之, SaaS社交媒体营销是必须的,但几乎不可能使用所有的社交媒体平台进行商业推广, 特别是当你的营销预算有限的时候. 因此,一个合乎逻辑的问题出现了:对于SaaS企业来说,最好的社交媒体平台是什么? 继续读下去找出答案!

SaaS的最佳社交媒体平台是什么?

When it comes to choosing social media platforms to use for SaaS promotion, 你是做决定的人.

但如果你能选择,不是很好吗 最好的社交媒体平台 为您的SaaS业务? 做出正确的决定, it’s important to pay attention to the most popular social media networks, B2B营销人员表示.

graph showing the most popular social media platforms with total usage statistics

Here are the top three social media platforms for SaaS:

  • Facebook: This social media platform is a mix of business-specific and customer-centric features, 是什么让SaaS企业更容易接触到他们的潜在客户,并在应用程序内与他们互动. Plus, it has been the most used social media platform in the last decade.
  • LinkedIn: LinkedIn is the number-one social network for business professionals, 你可以根据职位,甚至是特定公司的职位,向人们展示广告. 因此,SaaS企业使用LinkedIn来推广他们的软件,并提供个人和商业解决方案也就不足为奇了.
  • Instagram: 作为一个视觉平台, Instagram营销 并不是SaaS企业最明显的选择. 但它有很棒的应用内部功能,可以帮助你建立对你的产品或服务感兴趣的忠实利基受众.

现在 that you have an idea about which platforms to explore, let’s dig into the best SaaS social media marketing tips!

1. 提高对SaaS产品的认识

越多人了解你的SaaS业务,你就能获得越多的潜在客户. 一个普通人的花费 每天花3个小时在社交媒体上; having a presence where your target audience is already spending time will help you deliver your brand message during 认识阶段.

大多数社交媒体平台允许营销人员在企业简介顶部的个人简历部分添加韦德电竞平台. It helps both visitors and followers read more about your business, 值, 和产品或服务,而不花费太多的时间.

Here’s how one business uses its LinkedIn company page to inform about its solution.

领英Hubdoc公司简介的截图

The company used the limited bio to write about its solution, 它还完成了“关于”部分,其中包括关于软件解决方案的所有信息, 任务, 值, 价格, 和一个网站链接.

如果你使用Facebook或Instagram, 您可以使用这些bios和关于部分来谈论您的SaaS产品并激发对您公司的兴趣.

2. 利用社交媒体作为店面

Since social media users discover new products and services on platforms, 这是一个改善顾客购物体验的好主意,尝试一下社交商务.

当人们发现产品并在应用内购买时, it encourages them to make the purchase decision faster which promotes your 业务增长.

The solution is simple: use social media platforms as a storefront. From sharing product information to adding product stickers, there are many opportunities to turn social media followers into customers. Both Instagram and Facebook offer great eCommerce features like in-app checkout, 产品标签, 和可点击的链接.

如果社交媒体购物对你的产品不起作用,你仍然可以从中汲取灵感 Phonexa and learn how to use your company’s social profile as a storefront. Phonexa使用其Instagram主页的方式类似于网站体验——其中包括韦德电竞平台, 推广产品演示, and show interested visitors and followers how to make the most out of their solutions.

照片截图是Phonexa的instagram资料

3. 说明如何使用你的产品

当人们选择产品或服务时,他们希望找到问题的解决方案. 然而, 光谈论你的产品是不够的——人们已经被内容和广告噪音淹没了.

而不是, 使用SaaS社交媒体营销,让他们自己看到你的产品将如何解决他们的问题——通过解释如何使用你的产品. Once people understand that your product can help them, they are more likely to buy it.

Whether you show your SaaS in action or share a step-by-step guide on its usage, 有很多方法可以解释如何使用你的产品. 例如, TailWindApp邀请它的专家来告诉更多关于它的特性和使用它们的重要性, 就像下面的例子.

screenshot of an explainer video on the tailwind instagram profile

This is an example of an explainer video that can help to 生成B2B领导. If you’re doubting whether your SaaS business could benefit from a similar video, 看看这个方便的信息图 讲解视频的重要性 where answering simple questions will help you find the answer.

渴望更多的见解? 看看 如何通过Instagram营销产生B2B商机!

4. 组织现场提问&一个会话

现代市场提供种类繁多的产品, so it can be difficult for customers to decide which products to choose. 帮助你的潜在客户了解你的产品如何让他们的生活变得更好是很重要的, and the best way to do that is to answer their questions.

为了吸引更多的潜在客户,可以考虑在社交媒体上直播,并组织一个Q&一个会话. Live streaming creates a sense of urgency that encourages users to take action faster. 此外,你可以分享有价值的信息,提高对你产品的兴趣,就像顺风一样.

screenshot showing a live video session on the Tailwind company Facebook

The company went live to speak about Pinterest marketing and share tips and tricks. 然而, Tailwindapp还将其产品定位为一种解决方案,并鼓励观众就其产品提出问题.

5. 在社交媒体上发赠品

Social media contests and giveaways are popular among users, 因为每个人都想免费得到有价值的东西. 这些内容推动用户的参与度,这有助于吸引更多的追随者,并将他们转化为用户.

SaaS businesses can also run social media giveaways and achieve business goals. 一个例子? 为了庆祝万圣节, Invideo组织了一场比赛,鼓励用户查看与节日相关的模板列表,并将其转化为令人惊叹的视频.

Instagram上万圣节赠品的截图

Then, participants had to share their videos on social media accounts with special 标签 有机会赢得终身订阅. This approach helps to encourage social media users to test your product, 激发兴趣, 通过在他们自己的社交网络上分享你的产品,把用户变成品牌的拥护者.

充分利用你的社交媒体赠品, 分析你的目标受众, 选择一个好的奖品, 提前计划, 把它整合到你的 营销计划内容. 一个好的赠品竞赛策略可以提高你的产品的知名度,同时促进销售.

Even if your product is too expensive to offer it for free, 您可能仍然能够找到在SaaS社交媒体营销中使用赠品方法的方法. 例如, you could create a unique piece of content to give away to only giveaway winners, such as an eBook or a gated video that shows advanced tips and tricks.

6. 与有影响力的人合作

影响者的时代已经到来. 人们不仅追随意见领袖,而且 70%的人也相信影响者的观点 and recommendations as much as their real-world friends.

Influencer marketing helps businesses reach their potential customers with ease. 因为社交媒体上的影响者有各种各样的体型, 利基市场, 和形状, SaaS企业很容易找到合法的行业影响者,他们可以在社交媒体上传播他们的产品. 以下是influencer背书的一个例子:

Neil Schaffer推广应用的截图

To team up with niche influencers and make the most out of 口碑营销, 准备好提供激励措施,激励你的听众最喜欢的思想领袖来推销你的产品.

以下是SaaS企业可以使用的一些激励措施:

    • 礼品卡
    • 折扣
    • 优质内容的访问
    • 免费订阅计划

7. 运行社交媒体广告

Social media platforms have great potential for businesses of all sizes and 利基市场, 但作为一个社交媒体用户,你知道的, 新闻推送可能会变得混乱. Brands seeking ways to cut through the noise have a simple solution – social media ads!

Social media ads are typically affordable even for small businesses, 尤其是在Facebook和Instagram上. You can set up highly granular targeting for your social media ad campaigns, 这样就可以只向正确的受众传递你的品牌信息,而不会把预算浪费在那些不需要或不买你产品的人身上.

检查出 Appsee 在Instagram Stories上投放广告来吸引观众:

截图来自Appsee的Instagram Stories广告

Appsee制作了一个短视频,向新的潜在客户介绍SaaS产品,并鼓励感兴趣的用户点击一个可点击的链接注册免费试用. 结果是3.4x higher click-through rate and a 25% lower cost per qualified lead.

如果处理得当,社交媒体广告可以帮助SaaS企业轻松实现营销目标. 社交媒体用户参与度很高, and they are ready to discover new interesting solutions like yours.

Social media platforms have evolved significantly over the last few years. 现在, 它们甚至帮助SaaS等“枯燥”行业实现其商业目标,并将社交媒体关注者转变为付费客户.

 

让你的社交媒体游戏更上一层楼, 与Forge这样的数字战略公司合作 & 史密斯可以提供培训和活动管理等社交媒体营销服务. 毕竟, 拥有社交媒体可以帮助你的SaaS业务在竞争中获得优势.

 

作者瓦尔·拉佐的头像

Val Razo是一名自由职业SMM顾问,拥有超过6年的社交媒体营销经验. 目前, 瓦尔发现,对于各种规模和细分市场的企业,Instagram都是一个强大的营销工具, so she’s also happy to write for top-notch blogs and share her Instagram tips. 想要阅读更多瓦尔的文章,请跟随她 推特.